Answers about the Turkish Visa

Frequently Asked Questions

Frequent Questions
Why do I need a Turkish e-visa?

The e-visa to Turkey is an alternative to obtaining a Turkey visa at a consulate or airport. As of January 1, 2015 the e-visa will be a requirement for certain citizens such as the UK, US and Netherlands. Airlines will not let you board the plane without the e-visa. Please note the Turkey e-visa system was put into place to save travelers time at the airport.

How do I apply for the Turkish e-visa?

Luckily we have made things simple for you. Our online application is a quick Turkish visa application form to obtain your Turkey e-visa in one business day. Please note there is a 30-minute rush service available for those who need the Turkey visa quicker. If you have not received your visa within these time frames, please check your spam folder. You can also contact us here.

Where do I show the e-visa?

We will email you the e-visa. We suggest passengers print and bring a physical copy on their trip. The immigration officer at the airports can also verify the Turkish e-Visa on their system. However, we highly recommend clients to keep a copy of their e-Visa on their electronic device or preferably print it out. This is especially important in case there is a system failure at the point of entry.

How much is the e-visa?

The e-visa ranges from $20-60 depending on the country. The cost of the Turkey e-visa for the UK, US and Netherlands is $20 plus our service fee of $20. For a complete list of fees, please simply use our online application or visit our Fees page.

Who needs to obtain an e-visa?

The three main countries that require an e-visa are the UK, US and Netherlands. Please note there are 100 countries in total that require the e-visa. Please click here to see what the Turkish visa requirements are for your country.

How long is my Turkish e-visa valid for?

The Turkey e-visa is typically valid for 30 or 90 days. The UK, US and Netherlands e-visas are valid for 90 days. The exact validity can be found on the online application or on the table here. The starting date of your Turkey e-visa is the arrival date you put on your application. If your travel dates change you can enter Turkey at any time during the validity period. Please note you cannot amend the travel date. So if your travel date falls outside the validity period you will need to process a new Turkish visa application form.

Is the Turkey e-visa for a single entry or or multiple entries?

It depends on the country. You can find that information on our online application process or on the table here. The UK, US, and Netherlands are multiple entry e-visas.

What else do I need to travel to Turkey?

Turkey requires visitors to have a document that is valid for at least 6 months from the date you enter the country. Depending on your nationality, there may be additional requirements beyond the Turkish visa requirements. As part of our simple, online application , you will be informed of these requirements depending on your nationality.

What is your refund policy?

Once a travel visa application is processed, we have a strict no-refund policy. However we will provide a refund under our 100% approval guarantee if your visa application is rejected. In the event you wish to cancel your application, if it has not been submitted for processing you will receive a full refund. However, if your application has been submitted, then we will not be able to provide one.

I made a mistake on the personal information! Can I change the e-visa document?

Unfortunately if you make a mistake the e-visa is invalid and you will need to process a new one.

What happens if I lost my passport?

You will need to process a new Turkish e-visa. There are no refunds on unused e-visas.

What happens if my e-visa is denied?

You will be refunded 100%.

What forms of payment do you accept?

We accept Mastercard, Visa, American Express or Paypal

Can my children enter Turkey with my e-visa?

Every person who is from a country that requires the e-visa is obligated to pay the Fee and process an e-visa separately. Please use your child’s document information. There are no exceptions regarding age.

If I am only travelling for one day, do I need an e-visa?

If you enter Turkey regardless of the travel time you will need to obtain a visa to Turkey. Please note you do not need to obtain an e-visa if you are not going to be leaving the international transit area. We suggest you contact the airline for further verification.

If I enter by cruise ship, do I need to obtain a Turkish e-visa?

All foreigners who arrive to Turkey by cruise and enter at a sea port are exempt from the e-visa provided that they do not stay more than 72 hours. Please note if you accidentally applied for the e-visa even though it was not necessary, you will not be given a refund.

I want to stay in Turkey for longer than the validity period of the e-visa. What should I do?

If you are in Turkey and wish to extend your stay, you must apply at local Police Station for a residence permit. The Turkey e-Visa is granted only for tourism and trade purposes. If you need a work or student visa, you must contact your local Turkish Embassy or Consulate for more information. Please note if you overstay your Turkey visa, you might be asked to pay fines, banned from future travel to Turkey or deported.

Can I enter at any point of entry in Turkey?

Most countries such as the UK, US and Netherlands can enter Turkey at any point of entry. There are certain countries that are required to enter Turkey on Turkish and Pegasus airlines. The full list of these countries can be found in group 2 on this page.

Where do I enter my middle name?

Please enter your middle name in the same field after your first name.

What happens if I can’t find the email with my Turkish e-visa?

If you purchased the e-visa with our service, you are in luck. We store your e-visa and can send it to you within one business day. Please go to Retrieve Visa and complete the form so we resend you the visa to Turkey. This is a complementary service we provide our clients.

Are you affiliated with the government of Turkey?

We are not related to the government of Turkey. We are a private company that provides a valuable service to process your e-visa to Turkey.

Why do you charge a service fee?

Please note the government of Turkey has a site where you can process the e-visa without paying our service fee. The reason we process thousands of e-visas per month is service. Our service includes an easy to use website. It is much easier to process your Turkish visa application form with us, especially for mobile users and large groups. We send all of our clients a reminder email with the e-visa the day before travel. This is especially helpful for those passengers who purchase the e-visa months in advance. We also have a 24-hour customer service with professionals that are based in the United States and speak English. We believe our low fee is worth your time but please note the government of Turkey does have their own free service.